Tourism Terms of Service
1. Scope of Services | Domestic trip |
---|---|
2.Resister number | Holder of Tourism Registration No.2-5163 by the Governor of Tokyo Prefecture |
3.The registration date | June 6, 2002 |
4.Expiration date | From June 6, 2012 to June 5, 2017 |
5.The name of the Company | RBS Co., Ltd. |
6.The name, address, and telephone number of the office | Name: RBS Co., Ltd. Address: 〒 150-0001 2-4-12, Jinguumae, Shibuya-ku, Tokyo Phone number: 03-5771-7907 |
7.The business hours of the office | Weekdays from 9:30 to 17:30 (Excluded Saturday, Sunday, national holidays, yearend-New Year's holiday) |
8.certified travel supervisor |
Tomomi Kurogaki A certified travel supervisor is a person in charge of handling the travel of the customer at the office. Please feel free to ask the supervisor who mentioned above if you have any questions about explanation of this travel contract which made by the officer in charge. |
9.Handling time of a management | Weekdays from 9:30 to 17:30(Excluded Saturday, Sunday, national holidays, yearend-New Year's holiday) ※Inquiries by emails will be accepted even in the overtime. The cancellation fee are calculated based on the date and time when we accepted the telephone, or the email within the business day and hours of the office which is mentioned above.As for a proposal that received out of business day and hours, it will be calculated as the thing which accepted on the next business day. |
10.Customer consultation counter | RBS Customer Service Department Correspondence time: Weekdays from 9:30 to 17:30 (Excluded Saturday, Sunday, national holidays, yearend-New Year's holiday) E-mail address: inquiry_en@runners.co.jp |